Privacy Policy

Effective date: February 21, 2026

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Alula Studio (“Alula,” “we,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website or contact us.

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If you have questions, contact us at hello@alulahq.com or 425-361-3683.

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1. Information we collect

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A) Information you provide
We may collect information you submit through forms, booking requests, emails, calls, or messages, such as:

• Name and business name

• Phone number and email address

• Details about your request (services needed, project notes, timelines you share)

• Any information you choose to include in your message or inquiry

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B) Information collected automatically
When you use our site, we may automatically collect:

• IP address, device type, and browser type

• Pages viewed, time spent, and referral source

• Approximate location (city/region level)

• Cookie/analytics identifiers

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C) Cookies and similar technologies
We may use cookies (or similar technologies) to help the site function, understand usage, and improve performance. You can control cookies through your browser settings.

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1. How we use your information
   We use information to:

• Respond to inquiries and provide requested information

• Schedule and manage calls, audits, or service discussions

• Improve our website, services, and customer experience

• Maintain site security and prevent abuse

• Understand which pages and calls-to-action help users find and contact us

1. How we share information
   We do not sell your personal information.

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We may share information with:

• Service providers that help operate our website and communications (such as hosting, analytics, forms, scheduling, email, or messaging tools)

• Professional advisors (legal, accounting) as needed

• Law enforcement, regulators, or courts if required by law, or to protect rights, safety, and security

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Service providers are permitted to use information only to perform services for us.

1. Communications (calls, texts, and email)
   If you request a call, audit, or information, we may contact you by email, phone, or text to coordinate and respond. Message and data rates may apply depending on your carrier.

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You can opt out of non-essential communications at any time by replying STOP to texts (if applicable) or by contacting us at hello@alulahq.com.

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1. Analytics and advertising
   We may use analytics tools to understand how visitors use our site and to improve performance (for example, which pages lead to inquiries). We may also use advertising or tracking pixels if we run campaigns.

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You can reduce tracking by using browser privacy settings, blocking cookies, or using opt-out tools provided by relevant platforms.

1. AI and automation (if applicable)
   Alula may use automation tools (including AI-based systems) to help capture inquiries, route leads, and respond to common questions.

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Please do not submit sensitive personal information through website forms or automated systems. If you believe you submitted sensitive personal information, contact us at hello@alulahq.com.

1. Data retention
   We keep information only as long as reasonably necessary for business purposes (such as responding to inquiries, maintaining records, and improving services), unless a longer retention period is required by law.

2. Security
   We use reasonable safeguards designed to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

3. Your choices and rights
   Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information. To make a request, contact hello@alulahq.com.

4. Children’s privacy
   Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

5. Third-party links
   Our site may link to third-party websites. We are not responsible for the privacy practices of those websites.

6. Changes to this policy
   We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

 

Contact
Alula Studio
Email: hello@alulahq.com
Phone: 425-361-3683